Privacy policy
Your privacy is our priority. At Moda Fashion, we are deeply committed to safeguarding the personal information of every visitor, registered user, and customer who interacts with our online store. This Privacy Policy explains in clear terms what information we collect, the purposes for which we use it, how we protect it, and the rights you hold as a data subject.
About This Policy
This Privacy Policy governs all data collection and processing activities conducted by Moda Fashion ("Moda Fashion," "we," "us," or "our") through our website, customer support channels, and related digital services. By accessing our website, creating an account, or completing a purchase, you acknowledge and consent to the practices described herein.
Business Entity Information:
Moda Fashion 3946 W 63rd St, Chicago, IL 60629, USA
Email: info@modafashion.org Phone: 773-306-2351
Section 1 — Information We Collect
1A. Information You Provide Directly
When you browse our online store, register an account, place an order, or communicate with our customer support team, we may collect the following personal data:
- Full name (first and last)
- Email address
- Telephone number
- Billing address and shipping address
- Payment card details (processed securely in transit — we do not store complete card numbers on our servers)
- Apparel size preferences (XS, S, M, L, XL) to fulfill orders accurately and assist with sizing consultations
- Communication records, including support tickets, email correspondence, product reviews, and feedback submissions
1B. Information Collected Automatically
Every visit to our website generates certain technical data through cookies, server logs, and integrated analytics tools:
- IP address and approximate city-level geolocation
- Browser type, version, and operating system details
- Device category (mobile, tablet, or desktop)
- Pages viewed, products browsed, time spent on each page, and search queries entered
- Referring URL — the website or search engine that directed you to our store
- Shopping funnel activity (cart additions, checkout initiations, completed transactions)
1C. Information from Third Parties
We may receive supplementary data from the following external sources:
- Payment processors — transaction confirmations and fraud-detection signals
- Shipping and logistics carriers — dispatch notifications, tracking updates, and proof-of-delivery records
- Website analytics platforms — aggregated traffic statistics and performance insights
- Social media networks — when you engage with our brand content, leave reviews, or share our posts
Section 2 — How We Use Your Information
We utilize your personal data exclusively for the purposes outlined below:
Order Fulfillment. Your name, delivery address, and contact details are used to prepare, package, and ship your fashion items. When you share a clothing size selection (XS through XL), we use that information solely to ensure the correct product is included in your shipment.
Customer Support. We reference your order history and account details to answer questions about sizing and fit, process returns and exchanges, resolve delivery issues, and provide personalized product recommendations.
Transactional Communications. We send order confirmations, shipping notifications, and delivery updates. With your explicit consent, we also distribute promotional emails featuring new collections, seasonal trends, and exclusive member offers.
Website Optimization. Aggregated, anonymized usage data enables us to improve page load performance, enhance product presentation, and refine the overall shopping experience.
Fraud Prevention and Security. We analyze transaction patterns and account activity to detect potentially fraudulent behavior and protect both our business and our customers.
Legal and Tax Compliance. We retain transactional records as required by applicable federal, state, and local tax regulations, including IRS guidelines and Illinois Department of Revenue requirements.
Section 3 — Cookies and Tracking Technologies
Our website deploys cookies for the following functions:
- Session persistence — preserving your shopping cart contents between visits
- User convenience — remembering your login credentials and display preferences
- Performance measurement — tracking page load times, bounce rates, and conversion pathways
- Personalized advertising — delivering tailored advertisements only where you have provided explicit opt-in consent
You may manage or delete cookies at any time through your browser's settings panel. Please note that blocking certain cookies may limit specific site functionalities, such as persistent cart retention or automatic login.
We also utilize third-party analytics services (including Google Analytics) that gather anonymized usage data under their respective privacy agreements and data processing standards.
Section 4 — Payment Data Security
All financial transactions are processed through PCI-DSS Level 1 certified payment gateways — the highest standard in the payments industry. We do not store, transmit, or directly access your full card number, CVV code, or banking credentials on our own infrastructure.
Every payment exchange is protected using 256-bit SSL/TLS encryption, ensuring that your financial data remains fully confidential from the moment you submit payment information through to the processor's confirmation of the transaction.
Section 5 — Sharing and Disclosure
We do not sell, lease, rent, or trade your personal information to any third party for their independent marketing purposes. Limited data sharing occurs solely with service providers who are essential to our day-to-day operations:
| Recipient | Data Shared | Purpose |
|---|---|---|
| Payment processors | Transaction amount, card token, billing address | To authorize and settle payments |
| Shipping carriers | Recipient name, street address, phone number, email | To deliver packages and provide real-time tracking |
| Website hosting platform | Account and order data | To operate and maintain our online store |
| Analytics providers | Anonymized browsing statistics | To understand aggregate site performance |
| Advertising partners | On-site browsing behavior (only where you have not opted out) | To display more relevant ads on other websites |
| Legal and tax authorities | Transaction records | Only when compelled by valid legal process |
Every third-party partner is bound by a written data-processing agreement that strictly limits how your information may be used and stored.
Sharing for Targeted Advertising
As described throughout this Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar tracking technologies. We may share this personal information with third parties, including advertising partners, in order to show you advertisements on other websites and platforms that align more closely with your browsing interests and preferences.
The sharing of personal information for targeted advertising based on your activity across different websites may be classified as a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on your jurisdiction, you may have the legal right to opt out of these activities. To exercise this opt-out right, please follow the instructions provided in Section 7 below.
If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled in your browser, we will, where applicable, treat this as a valid request to opt out of any activity that may be considered a "sale" or "sharing" of personal information, or other uses that may constitute targeted advertising for the specific device and browser used to access our site.
Section 6 — Data Retention
| Data Category | Retention Period |
|---|---|
| Account information | Duration of active account plus five (5) years after closure for tax and dispute-resolution purposes |
| Transaction records | Minimum of seven (7) years per IRS and Illinois state requirements |
| Marketing consent preferences | Until you withdraw consent |
| Cookie data | Varies by cookie type (typically 30 days to 2 years per each cookie's defined lifespan) |
Section 7 — Your Privacy Rights Under the CCPA / CPRA and Other State Laws
7A. California Residents (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:
Right to Know. You may request a disclosure of the categories of personal information we have collected, the specific pieces of data in our possession, the business purposes for which data was collected or shared, and the categories of third parties with whom it has been shared.
Right to Delete. You may request the erasure of your personal information, subject to limited exceptions such as completing a pending transaction, fulfilling a legal obligation, or addressing a security incident.
Right to Correct. You may ask us to rectify inaccurate personal information — for example, an outdated shipping address or incorrect phone number.
Right to Opt Out of Sale or Sharing. You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. To exercise this right, you may:
- Submit a request through our website or by contacting us at info@modafashion.org or 773-306-2351.
- Enable the Global Privacy Control (GPC) signal in your browser, which we honor as a valid opt-out preference for the device and browser used to visit our site.
Right to Limit Use of Sensitive Personal Information. We do not employ sensitive personal information for any purpose beyond those explicitly permitted by applicable law.
Right to Non-Discrimination. Exercising any of your privacy rights will never result in inferior pricing, reduced service quality, or denial of service.
7B. Residents of Other U.S. States
Residents of other U.S. states may hold comparable rights under laws including:
- Virginia Consumer Data Protection Act (VCDPA)
- Colorado Privacy Act (CPA)
- Connecticut Data Privacy Act (CTDPA)
- Utah Consumer Privacy Act (UCPA)
- Other state privacy laws that may grant rights to opt out of the sale or sharing of personal information for targeted advertising
We honor opt-out requests and Global Privacy Control signals from all U.S. state residents, regardless of which specific state law applies to your situation.
7C. How to Submit a Request
To exercise any of your privacy rights, please contact us through either of the following channels. Kindly provide your name, email address, and, if applicable, your order number to facilitate identity verification:
📧 Email: info@modafashion.org 📞 Phone: 773-306-2351
We will acknowledge receipt of your request and provide a substantive written response within 45 calendar days. If additional time is needed (up to 45 further days), we will notify you before the initial deadline expires.
7D. Authorized Agents
You may designate a trusted individual or authorized service to submit privacy requests on your behalf. The agent must present a signed written authorization letter, and we reserve the right to independently verify your identity before processing the request.
Section 8 — Global Privacy Control (GPC) Signal
Moda Fashion recognizes and fully honors the Global Privacy Control (GPC) signal. If you visit our website with the GPC opt-out preference signal enabled, we will automatically treat this as a request to opt out of any activity that may be considered a "sale" or "sharing" of personal information, or other uses that may constitute targeted advertising for the specific device and browser used to access our website.
No further action is required on your part — the signal is detected and processed automatically by our system.
Section 9 — Children's Privacy
Our website and services are intended exclusively for users aged 18 and older. We do not knowingly collect, solicit, or process personal information from children under the age of 13. If we become aware that a minor has inadvertently provided personal data, we will delete it immediately and without delay.
Section 10 — Third-Party Links and Embedded Content
Our website may contain hyperlinks to external websites, social media platforms, or embedded video content from third-party services. Moda Fashion is not responsible for the privacy practices or data-handling policies of these external destinations. We strongly encourage you to review the privacy policy of every third-party site you visit before sharing any personal information.
Section 11 — Policy Revisions and Updates
We may revise this Privacy Policy from time to time to reflect changes in our business operations, evolving legal requirements, or advances in technology. The most current version will always be posted on this page with its effective date clearly displayed at the top. We recommend reviewing this document periodically to stay informed about how we protect your data.
Section 12 — Contact Us
For any privacy-related question, concern, or formal request, please reach out to us through any of the following channels:
Moda Fashion
Dress:3946 W 63rd St, Chicago, IL 60629, USA
Email: info@modafashion.org
Phone: 773-306-2351
Business Hours: Monday – Friday: 11:00 AM – 6:00 PM Saturday: 10:00 AM – 6:00 PM Sunday: 11:00 AM – 4:00 PM
This Privacy Policy is effective as of the date displayed at the top of this page and applies to all personal information collected through Moda Fashion's online presence, including our website, email communications, and customer support interactions.